Institutions, law, and society at large have found it difficult to adapt to changes brought about by technological developments. Technology’s march of progress has not led to corresponding gains for society. As technology becomes more pervasive, immersive, and complex, it is important to create processes and safeguards to maximize societal gains from innovation and mitigate risks before they amplify. Online safety and consumer trust are of categorical importance to unlock the potential technological innovation holds for the Indian economy and ecology.
Our society deploys a comprehensive approach to harmonize facets like consumer welfare, economic freedom, environmental protection, user safety, and supervisory capabilities. Our core objective is to find a symbiosis between public and private enterprise, and consumer and regulatory confidence and trust in the digital realm. Our view is that such an approach would aid the country to move in a sustainable direction.